Technical Implementation Specialist (Вакансия закрыта)

An international product IT company develops guest-facing ordering hardware and software for casual dining and QSR chains (HoReCa, UK)  and looking for Technical Implementation Specialist to join the onboarding and deployment team.

Schedule: Full-time, Permanent (UK business hours)

Location: London and surrounding areas (Greater London / Home Counties)

Format: Fully Remote with short-term business travel to UK client sites for installs and go-lives (local)

Responsibilities:
• Technical onboarding of new clients and platform configuration (menus, settings, payment modules)
• Coordinating hardware delivery, device preparation, and remote/on-site deployment
• End-to-end testing of ordering flows before every go-live
• Conducting training sessions for restaurant staff and site management
• Post-go-live technical support and safe account handover to Account Managers

Technical Stack & Tools:
• OS: Windows, Android (device logs, firmware updates via ADB)
• Integrations: Swagger, Postman (API testing and EPOS/payment connector verification)
• Backend: Linux (integration server-side configuration)
• Workflow: ClickUp, Confluence

What is important:
• Intermediate knowledge of IT, Windows operating systems, and Android
• Comfort configuring software platforms and troubleshooting device issues independently
• Strong client-facing skills (running training sessions and managing expectations under pressure)
• Organized, dependable, and fully comfortable with short-term UK travel to client sites
• Nice-to-have: Experience with EPOS systems, payment integrations, or restaurant operations

What is offered:
• High ownership from day one in a fast-scaling international product team
• Direct collaboration with the UK Country Manager and product teams
• Competitive compensation, Dependent on Experience (DOE)

Contacts: Olga @recruiterolg (Telegram).